We do not ship or bill to any international addresses. This includes Puerto Rico, Guam, APOs and FPOs, as well as orders that have any connection to International shipments. There are no exceptions.

A package cannot be stopped once it has been shipped through the United States Postal Service. We are sometimes successful in stopping shipments through UPS (United Parcel Service). There is a fee of $10.00 plus return freight to stop a shipment.

If you receive an incorrect item, call 907-357-6057 to obtain a Return Authorization number, then return the incorrect item and include a return receipt for freight. The freight credit will either be the exact amount on the original invoice or the actual cost of freight to the supplier. This will be determined at the supplier's discretion. If the order was shipped ground, and you decide to overnight the package to us to get it here faster, you will do that at your own expense. Once the incorrect item is received back, the supplier will ship out the correct item. If you wish to have the correct item shipped out prior to our receiving back the incorrect item, we can do so, but you will be responsible for the original item's purchase price should it not get returned. No express freight methods will be used for items shipped a second time regardless of how the item was originally shipped. Ship the incorrect item back to the supplier at:

Fulfillment Center
Attn: RA#
3059 Audrain Road 581
Vandalia, MO 63382

Make sure to include a copy of the original packing slip. Note the Return Authorization number on the outside of the packaging, and ship it via a traceable method (UPS, FedEx, USPS (with package tracking).

Please see our FAQ page for details on exchanges and returns.